Reliability

Mission critical business applications

The first SQLphone Runtime program we delivered has been taking over 5000 calls a day almost continuously since 1997.

And the few times it stopped? The hardware failed, not our software.

You want your IVR System to be there, ready to take calls 24 hours a day, seven days a week; you want an IVR System with 100% up time. We know this — it’s our business to know this.

And so our software is as reliable and resilient as we can make it — our unrelenting regime of soak tests and our customers’ technical feedback mean we can’t make it any other way.